While HubSpot offers you this functionality
Mar 7, 2024 16:17:13 GMT 8
Post by account_disabled on Mar 7, 2024 16:17:13 GMT 8
As an agency we must always question ourselves to identify our flaws and improve. Behind a complicated relationship with customers there may be our difficulty in setting up and managing the relationship in the best way. In this article we have highlighted these points: Make an extra effort to get to know the client and their business thoroughly from the beginning; involve the customer as much as possible in the work process; exploit the potential of a CRM to offer a very high quality service; create frequent reports; offer training moments such as webinars or workshops. Can you think of any other tips for improving customer relationships based on your experience in the field? Let us know in the comments or write to us !How to enable GDPR functionality in your HubSpot account . Last updated: November 12, 2020 APPLIES TO: All products and plans The General Data Protection Regulation (GDPR) is the new EU regulation that replaced the European Data Protection Directive (DPD) of 1995.
The GDPR protects the personal data of EU citizens even better and Denmark Telegram Number Data requires greater precautions and various adjustments to organizations that collect or process personal data. Note: While HubSpot offers you this functionality, your legal team is your best resource to give you compliance advice for your specific situation.To the customer it will have seemed like an infinite amount of time in which you did nothing but neglect him and leave him alone. To avoid disastrous interruptions in communication, set up a periodic call to take stock of activities and to collect feedback and evaluations . Don't hide any problems or unexpected events but communicate everything clearly so that you can intervene in time and find a solution. Obviously, calls are also the moment to nourish and mature the relationship with the customer through constructive exchanges and analysis of the results achieved .
Offer training sessions such as webinars or workshop days “Customers don't understand.” If this is your most frequent source of frustration then it's time to start working on how you explain yourself. We often don't understand each other because we have little knowledge of each other's world. We begin to share knowledge with our customers through webinars on specific topics or in-person workshops . If you are thinking that this way your customers will no longer need your services, you are wrong. In this way, in fact, misunderstandings are more easily avoided and, in the best case scenario, your customers will also become allies with whom you can share new experiments and projects. Conclusions: how to improve relationships with customers
The GDPR protects the personal data of EU citizens even better and Denmark Telegram Number Data requires greater precautions and various adjustments to organizations that collect or process personal data. Note: While HubSpot offers you this functionality, your legal team is your best resource to give you compliance advice for your specific situation.To the customer it will have seemed like an infinite amount of time in which you did nothing but neglect him and leave him alone. To avoid disastrous interruptions in communication, set up a periodic call to take stock of activities and to collect feedback and evaluations . Don't hide any problems or unexpected events but communicate everything clearly so that you can intervene in time and find a solution. Obviously, calls are also the moment to nourish and mature the relationship with the customer through constructive exchanges and analysis of the results achieved .
Offer training sessions such as webinars or workshop days “Customers don't understand.” If this is your most frequent source of frustration then it's time to start working on how you explain yourself. We often don't understand each other because we have little knowledge of each other's world. We begin to share knowledge with our customers through webinars on specific topics or in-person workshops . If you are thinking that this way your customers will no longer need your services, you are wrong. In this way, in fact, misunderstandings are more easily avoided and, in the best case scenario, your customers will also become allies with whom you can share new experiments and projects. Conclusions: how to improve relationships with customers